Frequently Asked Questions
Everything you need to know about bringing REHAUS quality into your home.
What is the standard shipping timeframe for furniture?
Most of our home furnishings are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, for select large furniture pieces, we offer a white-glove service that includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is core to REHAUS. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure our products are safe for your home and the planet.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.